Frequently Asked Questions:

  • How can I reach out with a question or issue?
    • Your best bet is to DM us on Instagram (@shopwildeshadows) or use the chat box on our webpage.
  • How long will it take for my order to get to me?
    • Our processing time is 3-7 business days, then your package is handed off to the mail carrier. They can take an additional 3-5 business days for delivery to the U.S., and 7-30 days for international orders.
  • What brand do you use? How do you print your designs?
    • We use Gildan brand for high quality Direct to Garment printing on our t-shirts and sweaters. Our tees are a medium to heavy weight fabric that is 100% cotton and will soften after washing. Sweaters are a soft and cozy, poly-cotton blend.
  • What sizes do you carry?
    • We love being a size inclusive shop! We offer sizes Small all the way up to 5XL for our t-shirts and sweaters.
  • I ordered multiple items, how will that ship?
    • Orders with multiple items may ship separately. Most clothing items will ship together, but tote bags, mugs, art prints, etc. will likely be in another package/box. 
  • I ordered the wrong size, what do I do?
    • Reach out to us via Instagram DM (@shopwildeshadows) and we can provide you info on how to exchange an item for a different size.

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